OVERVIEW
Last Updated: 19th February 2025
Kent Swap operates this website. Throughout the site, the terms “we,” “us,” and “our” refer to Kent Swap. We are committed to safeguarding your personal data and ensuring compliance with GDPR, the Data Protection Act 2018, the Privacy and Electronic Communications Regulations (PECR), Payment Card Industry Data Security Standard (PCIDSS), the online safety act, and the digital services act. Your privacy is important to us, and this Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our platform as a buyer or seller.
We collect information from both buyers and sellers, which includes personal details like name, graduation date, university email, and addresses. Also, for buyers, we collect payment information, purchase history, and device/browser data. Likewise, for sellers, we collect business details, payment and banking information, and listing and transaction. This data is used to improve security risks, detect fraud, facilitate transactions, process payments, provide customer support, resolve disputes, and improve user experience. Additionally, we may use this information for marketing and promotional purposes with user consent.
We may share your information with third-party payment processors, logistic providers, and legal authorities when required. However, we do not sell your personal data to third parties. To protect your data, we implement encryption to secure sensitive information; two-factor authentication (2FA) for login security; CAPTCHA verification to prevent bot-based attacks; secure servers for data storage and processing; and access controls to limit unauthorised access. We retain your information only as long as necessary for business, legal, or regulatory purposes.
You have the right to access, update, and delete some of your personal data, while some are restricted, like name, graduation date, and email address. You can opt out of marketing communication, manage tracking settings, and request a copy of data. For any of these requests, please contact us at info@kentswap.co.uk.
We may update this Privacy Policy from time to time, with changes posted on this page and the effective date updated accordingly. By using Kent Swap, you agree to this Privacy Policy.
If you have any questions, contact us at info@kentswap.co.uk.
